Returns & Exchanges
At CoveBalm, we want you to love your glow; if you are not completely satisfied with your purchase, we offer a 30-day return window for most items in their original condition.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the products in their original packaging to ensure they remain protected during transit back to our studio.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
