Frequently Asked Questions

Everything you need to know about your CoveBalm glow.

Are CoveBalm products suitable for sensitive skin?

Yes, our formulas are dermatologist-tested and crafted with hypoallergenic, plant-based ingredients specifically designed to be gentle on sensitive skin types.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

Does CoveBalm test on animals?

Absolutely not. CoveBalm is 100% cruelty-free and Leaping Bunny certified. We never test our finished products or ingredients on animals.

What is your return policy?

We offer a 30-day 'Glow Guarantee.' If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund, even if the product has been opened.

Do you ship internationally?

Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our shipping zones to more countries very soon.

How should I store my balms to ensure they stay fresh?

To maintain optimal texture and potency, we recommend storing your CoveBalm products in a cool, dry place away from direct sunlight.